Telehealth has transformed the way people access healthcare, including treatment for substance use disorders. Yet, despite its growing popularity and proven effectiveness, telehealth for addiction treatment is still shrouded in myths and misunderstandings. These myths can prevent people from getting the help they need—especially in communities where stigma and misinformation are widespread.

Let’s clear the air and set the record straight on some of the most common misconceptions.

Myth #1: Kentucky Telehealth IOP Isn’t as Effective as In-Person Treatment

Reality: A study by the University of Kentucky analyzing Medicaid data from 2019-2020 found that 48% of individuals who began buprenorphine treatment via telehealth remained in treatment for 90 continuous days, compared to 44% who started in non-telehealth settings.

Numerous studies have shown that telehealth can be just as effective as traditional, in-person treatment for many people struggling with addiction. Whether it's medication-assisted treatment (MAT), behavioral therapy, or peer support, virtual care allows for the same evidence-based approaches used in clinics and hospitals—just through a screen.

In fact, some patients thrive with telehealth because it removes barriers like transportation, work conflicts, or the stigma of being seen walking into a treatment center.

Myth #2: You Can’t Build a Real Connection With Providers Online

Reality: Many people assume that a screen creates emotional distance, but the opposite is often true. When someone is in their own safe space, they may feel more comfortable opening up. RecoveryGlue.org's Kentucky Telehealth IOP sessions can be just as personal, engaging, and therapeutic as in-person ones—sometimes even more so.

Therapists and counselors are trained to create rapport in all settings, including virtual ones. Over time, many clients report feeling just as connected and supported online as they do in a physical room.

Myth #3: Telehealth Is Only for Mild Cases

Reality: While it's true that some situations may require more intensive in-person care (like medical detox), telehealth supports people across the spectrum of addiction severity. From early intervention to long-term recovery maintenance, virtual programs can be customized to meet individual needs.

Many telehealth platforms such as RecoveryGlue.org offer 24/7 support, group therapy, MAT access, psychiatric care, and crisis planning—creating a comprehensive care model from the comfort of home.

Myth #4: It's Too Easy to "Cheat" the System

Reality: This myth reflects an outdated, punitive view of addiction rather than a compassionate, evidence-based one. Telehealth programs use protocols to ensure accountability, such as random drug screenings at local labs, video check-ins, and digital tools for tracking progress. Most importantly, effective treatment focuses on building trust—not surveillance.

Healing from addiction isn’t about catching people doing the wrong thing—it’s about helping them stay motivated to do the right thing.

Myth #5: Telehealth Is a Temporary Fix, Not a Long-Term Solution

Reality: Telehealth isn’t a short-term Band-Aid—it’s here to stay. Many addiction treatment providers are now building hybrid and fully virtual programs that integrate telehealth as a permanent component. As technology evolves, so does access to continuous care, relapse prevention, and long-term recovery planning.

This model is especially beneficial for people in rural or underserved areas, or those who need flexible care due to work, caregiving responsibilities, or disability.

Myth #6: Telehealth Is Only for Urban Areas

Reality: Telehealth has significantly improved access to addiction treatment in rural Kentucky. The Robert Alexander Center highlights how virtual services have transformed addiction treatment in Kentucky communities, offering flexible and accessible options for individuals in remote areas.

Myth #7: Telehealth Is Only for Tech-Savvy Individuals

Reality: Telehealth platforms are designed to be user-friendly for all age groups and even the most meager tech skills.

Telehealth has proven to be an effective, accessible, and long-term solution for addiction treatment, especially in Kentucky's diverse communities. By dispelling these myths, we can encourage more individuals to seek the help they need through these innovative platforms. Programs like RecoveryGlue.org provide technical support to help individuals navigate the technology, ensuring accessibility for everyone. ​